1. Wayne Brothers Companies (WBC) may contact you via text message for company announcements, events, job-specific information, weather-related notifications, safety related notifications, HR items, and other information relevant to your employment at Wayne Brothers.
2. If you wish to unsubscribe from text messages for a campaign, you can reply with words, such as ‘cancel’, ‘end’, ‘quit’, ‘unsubscribe’, ‘stop’, or ‘stopall’ and you will no longer receive messages. If you wish to re-subscribe, reply with words, such as ‘start’, ‘yes’ or ‘unstart’. You can also update your opt-in/opt-out preference in the Employee Portal in the Personal Info section.
3. If you are experiencing issues with the messaging program, you can get help directly by contacting the IT Support at support@waynebrothers.com or by contacting the HR Department.
4. Carriers are not liable for delayed or undelivered messages.
5. Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our SMS Privacy Policy below.

Overview
Wayne Brothers Companies (WBC) privacy statement recognizes the value of privacy of its employees. This privacy notice provides more specific information on how Wayne Brothers Companies text messaging service collects and processes your personal information.

Scope
The notice applies to our practices for gathering and disseminating information related to the WBC text messaging service (“we”, “us”, or “our”) and is meant to provide you an overview of our practices when collecting and processing personal information.

How We Collect Information
We collect personal information in the following circumstances:

• Direct Collection, when you provide information through the employee onboarding process and employee information update in the employee portal.
• From WBC sources, when we import your contact information from other WBC systems, such as Viewpoint Vista.
• Automated Processes, when the Twilio platform gathers information as you interact with the service.

What Type of Information We Collect
Direct Collection
We directly collect the following personal information:

• Opt-out preferences
• Content of your text message responses to us.

Collection from WBC Sources
We import personal information from WBC systems and sources. The information includes:

• First and last name
• Phone number

Automated Collection
We automatically collect the following personal information:

• Device status indicating whether a device is available for messaging.
• Carrier (e.g. Verizon, AT&T, etc.)
• Country associated with the phone (we are not sending international text messages)
• Delivery status
• Error codes indicating why a message was not delivered (e.g. number associated with a landline, unreachable device, etc.)

How This Information Is Used
We use the personal information we collect to communicate with you regarding Wayne Brothers Companies
operations and services, such as:

• Company announcements and events
• Job Specific Notifications
• Weather Related Announcements
• Safety Related Items
• Human Resources Items
• Other Employment related information

With Whom This Information Is Shared
We do not sell or rent your personal information. We may, however, share your personal information in limited circumstances, such as with external service providers that support business activities. Specifically, we share your information with Twilio, which provides the communications platform WBC uses for text messaging
services.

We require our service providers to keep your personal information secure, and do not allow them to use or share your personal information for any purpose other than providing services on our behalf.

We may also share your personal information when required by law, or when we believe sharing will help to protect the safety, property, or rights of Wayne Brothers Companies.

What Choices You Can Make About Your Information
If you wish to unsubscribe from text messages for a campaign, you can reply with words, such as ‘cancel’, ‘end’, ‘quit’, ‘unsubscribe’, ‘stop’, or ‘stopall’ and you will no longer receive messages.

If you wish to re-subscribe, reply with words, such as ‘start’, ‘yes’ or ‘unstart’. You can also update your optin/opt-out preference in the Employee Portal in the Personal Info section.

Please note that unsubscribing from text messages from one campaign will not unsubscribe you from other campaigns. Unsubscribing will not remove your information from source WBC systems.

The accuracy of your contact information in WBC systems is critical for the delivery of text messages. If you wish to update your contact information, navigate to the Employee Portal in the Personal Info section.

How Information Is Secured
Wayne Brothers Companies recognizes the importance of maintaining the security of the information it collects and maintains, and we endeavor to protect information from unauthorized access and damage.

Wayne Brothers Companies strives to ensure reasonable security measures are in place, including physical, administrative, and technical safeguards to protect your personal information.

Privacy Notice Changes
This privacy notice may be updated from time to time. We will post the date our notice was last updated at the top of this privacy notice.

Who to Contact with Questions or Concerns
If you have any concerns or questions about how your personal data is used, please contact the Human Resources Department at HR.Requests@waynebrothers.com.

Need Help?
Contact IT Support or Human Resources
IT Support: support@waynebrothers.com
HR: HR.Requests@waynebrothers.com